Matt

Matt

From the Site_iconWorldNomads.com network
Joined:

April 2016

  • 0 rating

    Best option for travel insurance

    Hi Robert, Thanks for getting in touch. Our insurance policies can cover your time as a snowboarding instructor, however it's best to email service@worldnomads.com with your country of residence and details, so they can help you further. Cat, I'm sorry to hear that you feel like the team are dragging their feet. If you want me to look into your claim and ensure that that everything is as per the policy, please email your details to help@worldnomads.com All the best, Matt Customer Experience Specialist World Nomads. 9 months ago

  • 0 rating

    Is WORLD NOMADS betrayed Latin Americans?

    Hi George, Thanks for your feedback. It's really important for us to hear what our travellers are thinking, so thanks for being so detailed in your post. I hope that your trip goes smoothly and that you don't need to claim. However, if you do and you have insight into that process, I'd love it if you could pass it on to me at help@worldnomads.com. I'm sorry that you feel that the product isn't as suitable for you as the Bupa product was. All the best, Matt Customer Experience Specialist World Nomads. about 1 year ago

  • 0 rating

    Puerto Rico is not listed as a country, should i select United States as my permanent residency?

    Hey Eduardo, Thanks for getting in touch. Unfortunately our insurer, Bupa Global, has made a business decision that has meant that Puerto Rican citizens/residents can no longer be covered by our policy. If you fit the definition of U.S resident, you may be able to take a policy with the U.S as your country of residence. If you click on this link https://helpdesk.worldnomads.com/customer/en_us/portal/articles/2403556-travel-insurance-what-is-my-country-of-residence- and then click on the United States as your country of residence, you'll be able to see the definition of US resident. If you've got any further questions about U.S residency, please contact the team on serviceUSA@worldnomads.com. All the best, Matt World Nomads. about 1 year ago