Yael Gaffney

Yael Gaffney

From the Site_iconWorldNomads.com network
  • 0 rating

    Why my country is not on your list of countries?

    Hi Jelena, Yael from WorldNomads.com here. Thank you for your feedback on our helpdesk system - we clearly need to update our Help Desk country picker to ensure that it matches the current list of country of residences which we cover. In the meantime, if you have any product specific questions, please feel to contact our customer services team - you can reach them here: https://www.worldnomads.com/contact-us. They are always happy to help. 4 days ago

  • 0 rating

    how do i get my receipt from the payment

    Hi Jennyffer, Yael from Worldnomads.com here. You can access your travel insurance receipt by logging into your World Nomads member account: https://www.worldnomads.com/Member/ If you don't have one yet, you can create one here: https://www.worldnomads.com/Member/VerifyGuest You should also have received an email from World Nomads containing a copy of your Certificate of Insurance, which doubles as your Receipt. However if you are having issues locating your receipt, I suggest that you contact our customer services team - you can reach them here: https://www.worldnomads.com/contact-us. They are always happy to help. 4 days ago

  • 0 rating

    hello, how long a Travel insurance with world nomads lasts? do they provide it for 1 year or just for a single trip? thank you

    Hi Massimo, Yael from Worldnomads.com here. World Nomads only provide single trip coverage, but you can select the specific duration that you require - so if you want to travel for an entire year, then you can purchase coverage for that length of time! As Heidi has mentioned above, simply enter in your dates of travel and destinations on our website www.worldnomads.com to receive a quote. You can also buy more cover when you are travelling if you decide to stay longer. We don't offer Annual Multi Trip style policies, where you can take multiple holidays under the one insurance policy. Instead, you would need to purchase separate policies for each trip as required. I suggest that you contact our customer services team if you have any specific questions about what's covered and not covered - you can reach them here: https://www.worldnomads.com/contact-us. They are always happy to help. 8 months ago

  • 0 rating

    Importance of the residence to buy a travel insurance.

    Hi JJ, Yael from WorldNomads.com here. Your country of permanent residence is the country where you have your permanent home or principal establishment and to where, whenever you are absent, you intend to return. This is the country you may be repatriated back to if you are unfit to continue your trip or if you require long term medical care after a medical emergency while travelling. Depending on whether this is Spain or Oman will determine which country you will enter when purchasing a policy. For more information on country of residence, please see: https://helpdesk.worldnomads.com/customer/en/portal/articles/2403556-travel-insurance-what-is-my-country-of-residence-?b_id=12919 If you chose to nominate Spain, please know that you can purchase a policy if you are already outside your country of residence. Please see the article: https://helpdesk.worldnomads.com/customer/en/portal/articles/2403558-can-i-buy-a-travel-insurance-policy-if-i-m-already-overseas-?b_id=12919 for further information. I suggest that you contact our customer services team if you have any specific questions about what's covered and not covered - you can reach them here: https://www.worldnomads.com/contact-us. They are always happy to help. 8 months ago

  • 0 rating

    Am I able to make trips back home without affecting my cover?

    Hi Susan, Yael from WorldNomads.com here. Our policies for Australian residents have a benefit included called a Homesick Visit, which means that you can return home once (at your own expense) for any non-claimable reason, and then resume your trip under the same policy period once you are ready to continue your travels. This home visit will not change the overall duration of your policy – as the policy will still expire on your nominated end date, unless you decide to buy more cover to stay overseas for longer. It’s best to have a read of the policy wording carefully to make sure you understand what's covered, what's not covered, and any policy limits or conditions to cover. That way you can decide if the cover is right for you (and all of the activities you’ll be doing in Canada). I suggest that you contact our customer services team if you have any specific questions about what's covered and not covered - you can reach them here: https://www.worldnomads.com/contact-us. They are always happy to help. I hope you have an awesome trip! 11 months ago

  • +1 rating

    What are the best things to see in belgium

    Bruges is a beautiful place to see, plus it has the world's first museum dedicated to potato fries: the Frietmuseum! about 6 years ago

  • -1 rating

    Is worldnomads accredited by Russian visa authority's?

    Hi Knut Yael from WorldNomads.com here. WorldNomads is able to provide documents to support your travel insurance which are suitable for Russian visa requirements. For more information please feel free to contact our Customer Service Centre who are more than happy to help: http://www.worldnomads.com/contactus.aspx Happy travels! over 6 years ago

  • 0 rating

    flights cancelled, can we rebook?

    Hi Jerwin Yael from WorldNomads.com here. Sorry for the delay! We'd like to be able to help you with your question, but first we need to know your policy number and your country of residence as policy coverage differs from country to country. If you haven't already done so, you should email the customer service team through the Contact Us form: http://www.worldnomads.com/contactus.aspx Any more insurance policy questions you might have are best sent directly though to the customer service team (using the above link) rather than through the Ask A Nomad question and answer service (which is better suited to general travel questions). That way your questions will come through to the right area and we can help alot quicker! over 6 years ago