Hi. I'm a Padi certified Divemaster. I had an ear infection on a diving trip. Because it happened on a diving trip, the Worldnomads claims officer wants to see my dive logs, a report from the dive guide, and operator. The officer has also repeatedly asked about the type of diving even though I told her repeatedly its was a leisure dive not a shark cage/uncertified dive/ etc.. And because no accidents occurred during the dive trip, no report was made. None of which seems to satisfy the officer. Now she wants a letter from a doctor who will say the infection was not related to scuba diving.